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	<title>Comments on: It&#8217;s your people who create a great customer experience</title>
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		<title>By: Research Firm Forrester Cites Egyii as &#8220;Hot Banking Tech Company&#8221; &#124; Performance Acceleration by the Egyii Team</title>
		<link>http://www.egyii.com/blog/2009/05/29/its-your-people-who-create-a-great-customer-experience/comment-page-1/#comment-545</link>
		<dc:creator>Research Firm Forrester Cites Egyii as &#8220;Hot Banking Tech Company&#8221; &#124; Performance Acceleration by the Egyii Team</dc:creator>
		<pubDate>Fri, 26 Jun 2009 07:47:35 +0000</pubDate>
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		<description>[...] role in customer experience programmes played an important part of this [...]</description>
		<content:encoded><![CDATA[<p>[...] role in customer experience programmes played an important part of this [...]</p>
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		<title>By: Sizing Up Short to Long Term Methods to Drive Business Results &#124; Performance Acceleration by the Egyii Team</title>
		<link>http://www.egyii.com/blog/2009/05/29/its-your-people-who-create-a-great-customer-experience/comment-page-1/#comment-520</link>
		<dc:creator>Sizing Up Short to Long Term Methods to Drive Business Results &#124; Performance Acceleration by the Egyii Team</dc:creator>
		<pubDate>Thu, 11 Jun 2009 05:55:08 +0000</pubDate>
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		<description>[...] if you were to prioritise, which should be emphasized?  I believe it should be your people, the workforce. As your greatest asset, your client facing people can make the most memorable [...]</description>
		<content:encoded><![CDATA[<p>[...] if you were to prioritise, which should be emphasized?  I believe it should be your people, the workforce. As your greatest asset, your client facing people can make the most memorable [...]</p>
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